FAQs

Do you use my existing booking system?

Yes. We’ll work directly inside your booking tool so everything stays in one place, with the consistency you’d expect from a contact center.

What hours do you cover?

Standard business hours to start; extended hours will be available on higher tiers (details released soon). We’ll expand coverage with the reliability of a contact center team.

Can you text my clients?

Yes — missed-call text backs and reminders are included on select plans. Managed just like a contact center would, but tailored for small businesses.

Is there a contract?

No long-term contracts during beta. Everything is month-to-month at launch, with the flexibility beauty pros need and the professionalism of a contact center partner.

What if I already have a receptionist?

We can overflow calls, cover lunch/breaks, or handle after-hours — just like a contact center, but customized to your salon or studio.